Shop with confidence

Shop with confidence

Whether you’re buying a couch or paying movers you found online, Venmo Purchase Protection offers coverage for eligible payments without extra costs for you. So go ahead and buy. Venmo has your back. See terms and limitations.
Whether you’re buying a couch or paying movers you found online, Venmo Purchase Protection offers coverage for eligible payments without extra costs for you. So go ahead and buy. Venmo has your back. See terms and limitations.

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Get what you paid for

If what you bought isn't delivered, arrives broken, or is just plain wrong, let us know. Venmo Purchase Protection can help make it right. We'll reimburse you for qualifying purchases plus original shipping costs.See terms.

Eligible purchases are protected in the app

Before you send your payment, tap the toggle in the app to tell Venmo that you're paying for a good or service. Purchase Protection can be applied for eligible items, and the seller pays a small transaction fee.

Don't worry. Shop happy.

When you shop in stores with your Venmo Debit Card, pay a Venmo business profile, or use your Venmo account when making an in-app purchase or scanning a QR-code at checkout, your eligible purchases can be covered by Purchase Protection no toggle needed. All so you can shop and pay with confidence.
Read more about eligibility and get full Purchase Protection terms in our User Agreement(opens in a new tab)
Read more about eligibility and get full Purchase Protection terms in our User Agreement(opens in a new tab)

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Make your purchases with peace of mind

Make your purchases with peace of mind

Get complete details on Purchase Protection in our Help Center.
Get complete details on Purchase Protection in our Help Center.